Each service or specialist has their own timeframes for providing an appointment date and time. Once you’ve received your referral letter from us, you must contact the hospital or service directly for updates. Their details will be on your letter.

If you booked your referral appointment using the NHS e-Referral Service you can check the status of your referral online. You’ll need your reference number and password or access code. This will be on your referral letter.

We are unable to chase for updates on your behalf or arrange an earlier appointment.